WEEK 27: COMPLAINING (CLARA MONTALBÁN PEÑALVER)

This is a chart with some important phrasal verbs that we use in everyday language:

Resultado de imagen de phrasal verbs chart

This is a complaint I found on the internet and I have uniderlined some expresions:

My central complaint is that the hotel fell far short of the description in the brochure. We had booked two double suites, in rooms 213 and 214. Although the rooms were billed as four-star accommodation, they were very cramped, and the furnishings were worn and dirty. In addition, the shower in room 213 did not work. The hotel’s grounds, described in the brochure as “pleasant, tranquil, and spacious,” were in fact bordered on two sides by a very busy main road. The swimming pool was closed the entire week for repairs. When we spoke to your representative, Tracey Mills, she promised to try to get the shower fixed, but this took an unacceptably long time to happen—three days from when we first complained. I asked her to fill out an accommodation report form detailing these issues and I enclose a copy for your information, together with photos of the bedrooms and the hotel grounds.

To finish, I will tell you what I had done this week to improve my English: I have been revising for the Recursos exam and I have also watched some videos in English that explained some linguistic concepts.

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